Contact the
IT Service Desk:
https://solutions.lsuhsc.edu
1-800-303-3290
504-568-HELP (4357)
Hours of Operation:
Monday - Friday 8:00 AM to 5:00 PM.
Calls after hours are handled by on-call personnel, 24 hours a day.
Academic Support:
School of Medicine Computer Support
School of Health Professions Computer Support
School of Dentistry Computer Support
School of Nursing Computer Support
School of Public Health Computer Support
LCMC EPIC Support:
504-702-4357
ITG Support
LSUH Shreveport
SHVHELP@lsuhs.edu
(318) 675-6506
LSUHS Change Password Link
https://selfservice.lsuhs.edu/
Inside LSUHS:
Top Topics
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Office 365 (Teams/OneDrive/SharePoint/Email)
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LSU Health Files - send and receive large files with remote colleagues
Help Desk FAQ's
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How do I change my password, or unlock my LSUHSC userid? (requires LSUHSC userid)
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How do I change my security questions? (requires LSUHSC userid and password)
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Microsoft Office Pro Plus software for students, faculty and staff
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iPads, iPhones and iPods - connecting to LSUHSC wireless and Citrix Desktop (courtesy LSUHSC library)
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Mac & MacBooks - connecting to LSUHSC wireless and Citrix Desktop (courtesy LSUHSC library)
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Yammer - Enterprise social networking offering persistent chat
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ResNet - instructions for connecting devices in Residence Halls
Email Archive Information and Documentation:
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Email Archive documentation for Microsoft 365 (email items since 2018)
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Email Archive documentation for NearPoint Archive (email items from before 2018)
- Email Archive link for NearPoint Archive (items from before 2018)